About the DFHA

Non-Profit Association

A non-profit association representing the world's best dog friendly hotels, the ones that genuinely welcome you and your dog, each held to one public charter.

Dog Friendly Hotel Association seal
20
Countries
6
Continents
2023
Members since

Member hotels in 20 countries, across every inhabited continent.

Why the association exists

Dog owners stopped trusting "pet friendly".

It is the most misleading phrase in travel. Any hotel can put "pet friendly" on its site, then spring a surcharge at check-in or shut your dog out of shared rooms. The label is self-declared, so it means whatever a hotel wants.

We exist to give it meaning again. As a non-profit, we list hotels that genuinely welcome dogs on a public register, easy to find and easy to trust.

A dog owner holding her pug, unsure whether pet friendly really means welcome

Governance & origins

Founded by the standard-setters.

The DFHA was founded by the team behind Roch Dog, the dog friendly standards and certification body, to give certified hotels a collective voice and an independent complaints channel.

Membership is open to hotels and other places dogs stay, from city hotels to country inns and B&Bs. The Charter stays the association's own, membership is the door, and the complaints channel answers to dog owners.

  • Founded

    Established by the team behind Roch Dog, the dog friendly standards and certification body.

  • Advocate

    We advocate for canine inclusivity and genuine hospitality across the hotel industry.

  • Accountable

    Hotels that fall short of the Charter are removed, whoever certified them.

  • Ombudsman

    An independent complaints channel, run for dog owners and hotels alike.

The bar matters.

When the bar is real, you can stop second-guessing every booking and travel knowing your dog is genuinely welcome.

Read the Charter

Questions

Dog friendly, explained.

What does dog friendly actually mean?

A genuinely dog friendly hotel welcomes your dog as a guest, not as an exception. Dogs are provided for in the room and welcome beside you in shared spaces, with the policy and any fees published before you book.

What is wrong with the term pet friendly?

Pet friendly is a self-declared label with nothing behind it. A hotel can claim it while charging a steep surcharge, barring dogs from every shared room, or springing the rules on you at check-in.

Why do dog owners no longer trust pet friendly?

Because it has burned them too often. Pet friendly stays have meant surprise fees, grudging welcomes and closed doors, so dog owners have learned the words alone mean very little.

Why do cat owners loathe pet friendly?

Because it so often excludes them. Very few hotels that call themselves pet friendly actually let cats in, so cat owners have learned to loathe a term that rarely includes them.

What is the Dog Friendly Hotel Association?

The DFHA is a non-profit association founded by the team behind Roch Dog, the dog friendly standards and certification body. It sets the Dog Friendly Hotel Charter, keeps a public register of hotels that meet it, and runs an independent complaints channel between dog owners and hotels.

How is a hotel verified as dog friendly?

Every hotel on the register is assessed against the Charter, six clear and public requirements, and given a published review of exactly what it offers a dog, so you can check the facts before booking.

Difference between pet friendly and dog friendly?

Pet friendly is a vague claim a hotel makes about itself. Dog friendly, under our Charter, is a verified standard with a published review you can actually trust.